Is Richard Casino available on mobile devices in Australia?

Yes, the platform is fully optimised for mobile play in Australia. You can access it through your mobile browser on iOS or Android devices without needing to download anything.

Can I claim bonuses through the mobile app?

Absolutely. All bonuses and promotions available on the desktop version are also accessible via mobile, including the welcome bonus package, reload bonuses, free spins offers, and cashback deals.

What payment methods can I use for deposits and withdrawals on mobile?

Australian players can use Visa, Mastercard, bank transfer, e-wallets such as Skrill and Neteller, and cryptocurrency including Bitcoin.

Are the games fair and independently certified?

Yes. All games use certified Random Number Generators (RNGs) that are independently audited by third-party testing bodies such as eCOGRA or iTech Labs.

How do I verify my account?

Account verification involves submitting a government-issued photo ID and proof of address dated within the last three months via the mobile platform.

What should I do if I need help while playing on mobile?

The platform offers a live chat function accessible directly from the mobile app or browser. For less urgent queries, you can send an email to the support team.

Responsible Gaming

Gaming Should Be Entertainment

At DGS Saloon, we believe that casino gaming should be enjoyable entertainment only. It is never a reliable way to earn money or solve financial problems. Please gamble only with money you can afford to lose, and always set strict limits before you play.

If you feel that your gaming habits are becoming problematic, help and support are available.

Age Verification

All players must be 18 years of age or older to access and use our casino services. In Australia, this complies with national gambling laws. By accessing Richard Casino through DGS Saloon, you confirm that you meet this legal age requirement.

Parents and guardians are encouraged to monitor young people's internet activity and use parental control tools to prevent underage access to gambling websites.

Warning Signs of Problem Gambling

Be aware of these warning signs that may indicate problematic gambling behaviour:

Chasing Losses: Continuing to gamble to recover money you've lost
Hiding Gambling Activity: Concealing the time or money you spend gambling from family or friends
Neglecting Responsibilities: Missing work, school, or family commitments to gamble
Increasing Stakes: Needing to bet more money to feel the same level of excitement
Failed Attempts to Quit: Repeatedly trying and failing to reduce or stop gambling
Mood Changes: Feeling anxious, irritable, or depressed when unable to gamble
Borrowing Money: Taking loans or using credit to fund gambling activity
Relationship Strain: Conflict with family or friends about your gambling
Tolerance: Needing to gamble with increasing amounts for the same effect
Withdrawal: Feeling restless or irritable when trying to reduce gambling

If you recognise any of these signs in yourself or someone you know, please seek help immediately.

Self-Help Tools & Features

Our partners and licensed operators offer practical tools to help you maintain control over your gaming:

Deposit Limits: Set a maximum amount of money you can deposit within a specified timeframe (daily, weekly, or monthly)
Loss Limits: Restrict the maximum amount you are willing to lose during a gaming session
Time Limits: Set automatic session time reminders to help you manage your playing time
Reality Checks: Enable pop-up reminders that show your current session duration and money spent
Self-Exclusion: Temporarily or permanently exclude yourself from accessing casino services
Account Pause: Temporarily suspend your account for a cooling-off period

These tools are most effective when used proactively. Set your limits before you begin playing, not after losses have occurred.

Support Organizations & Help Services

If you are concerned about your gambling or the gambling of someone you know, the following organisations provide free, confidential support:

Australia

Gambling Help Online
Website: www.gamblinghelponline.org.au
A free and confidential counselling service provided by the Victorian Gambling and Casino Control Commission. Offers online counselling, self-assessment tools, and referrals.

United Kingdom

GamCare
Website: www.gamcare.org.uk
Free support for anyone concerned about their gambling or that of someone else.
GamStop
Website: www.gamstop.co.uk
National self-exclusion scheme allowing you to self-exclude from UK-licensed online gambling operators.

Canada

Responsible Gambling Council
Website: www.responsiblegambling.org
Provides evidence-based resources and support for problem gambling prevention and treatment.

United States

National Council on Problem Gambling
Website: www.ncpgambling.org
National helpline: 1-800-522-4700
Free, confidential, and available 24/7. Provides referrals to local treatment providers and support groups.

Germany

Bundeszentrale für gesundheitliche Aufklärung (BZgA)
Telephone counselling: 0800-0776611 (free and confidential)
Information and support for problem gambling in German.

If You Need Help

If you believe you have a problem with gambling, please reach out for support today. Problem gambling is a treatable condition, and there is no shame in seeking help.

Contact one of the support organisations listed above, speak with your doctor, or reach out to a trusted friend or family member. Help is available, and recovery is possible.

Remember: Gambling should be fun. If it stops being fun, it's time to stop.